03-06-2020 11:47 AM - edited 01-05-2022 09:48 AM
Been trying to change my old sim card to a new sim card, but this blasted error keeps on showing up all day.
03-06-2020 11:58 AM
@Kaillera have you inserted the new SIM to see if it works? Are you entering the 19 digit SIM number correctly?
03-06-2020 11:56 AM - edited 03-06-2020 11:56 AM
1. Tried PC Chrome
2. Tried PC Chrome Incognito
3. Tried PC Internet Explorer
4. Tried Phone's Chrome
5. Tried Phone's Chrome Incognito - Finally worked, but I think selfserve just cured itself by this time.
03-06-2020 11:49 AM
Try using a different browser and incognito mode. Also clear your cache and cookies then reboot.
03-06-2020 11:49 AM - edited 03-06-2020 11:49 AM
@Kaillera wrote:Been trying to change my old sim card to a new sim card, but this blasted error keeps on showing up all day.
@Kaillera Does it happen in private mode / other browsers as well? Try to clean your cookies, history, and cache.
