Not received my simm more than 7 days

[Tien]

Where is my simm?

[mpcdesign]

@Tien I tried. 😀

[Tien]

Thanks but I am in Montreal, QC

[mpcdesign]

@Tien, do you live in Vancouver, BC? If so, I can met you somewhere, and I am more than happy to give you a spare SIM card. I just have to look for it. If so, send me a PM instead. Sorry guys and gals, I don't want you to know my phone number, or else, I will block you too! bwaahhaa

[RosieR · Accepted solution]

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@Tien wrote:

Where is my simm?

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Hi @Tien it took 2 weeks for me to get my sim card.  With Covid-19 and holiday season, you might be looking at another 7 days even more.  You might as well just go to Walmart and buy your sim card there.  Some stores will give free sim card if you activate with them.... or, order your sim card at Canadian Cell supplies.  They have Public Mobile sim card on sale for $3.00 each, free delivery 3-10 business days, or if you live in the Toronto area, just pick up one.  You can keep the other sim card as a spare or give it to future referral.

Anyway, if you had not submitted your email for the Black Friday Sale, it's too late.  If you did, then you have until December 18, 2020 to activate and get $5.00 off for six months.

https://productioncommunity.publicmobile.ca/t5/Announcements/Black-Friday-Sale-Get-5-off-for-6-month...

Also, December is a good month to activate because we get free gifts from Public Mobile.  Yay!  https://productioncommunity.publicmobile.ca/t5/Announcements/More-is-Merrier-is-back-Free-gifts-for-...

Happy holidays! 🎄🎄🎄

[kselmak]

It may take more than 3 weeks

If you can't wait you can get free one with in store activation at Walmart, give them a call and ask if they have the special. You can still use your friend's referral there

[Jb456]

Best to just stop at a Walmart and pick one up. Don't forget to use a referral code for a $10 signup bonus!

[JK8]

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@Tien wrote:

Where is my simm?

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It is taking  at least 3 weeks to receive your sim card. Could still be a bit longer with the Christmas rush with Canada Post.

After 3 weeks if you have still not received it contact a moderator.

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
• Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.