Not getting the data plan that I signed up for

[SuperStar1]

In late November Public Mobile had a special of 15GB for $40. 

I signed up and all appeared fine, until now. I'm looking at my current data plan and it's showing 4GB for $41.25.

What happened to my 15GB for $40 plan and how do I get it back?

[SuperStar1]

Thank you @hairbag1 that worked! I appreciate you! 🙂👍

[hairbag1 · Accepted solution]

@SuperStar1...

[Quigley]

@SuperStar1 

Your probably looking at old cached information.

Try logging into your account using a browser in incognito or private mode instead.  Try again.

[JK8]

@SuperStar1 

Log into self service again but clear your browser cache and go incognito. You are probably looking at a cached version.