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Lost phone

Larry221961
Great Neighbour / Super Voisin

If I order a new SIM card cause I lost my phone will I still be able to keep my same number 

4 REPLIES 4

Quigley
Mayor / Maire

@Larry221961 

Yes, you can still keep your current phone number with the new sim card.

Just login to your account and do a sim card change.  

 

Just don't try to activate the new sim card, as if for a new account.

JK8
Mayor / Maire

@Larry221961 

 

Yes you can. Once you get the SIM card go into self service and you can do a change SIM card.


@Larry221961 wrote:

If I order a new SIM card cause I lost my phone will I still be able to keep my same number 


Yes, you would be able to.  There is an option in your Self Serve account profile section to perform this action.

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