Not able to receive sms

[Obbie]

I just join this provider few days ago and transfered my number. I am now able to send sms, call out and receive call but not able to receive any sms. What can I do to receive any SMS?

[Neil11]

Ongoing issue for new activations PM is working on a fix but for now, they can only resolve the issue on a case by case basis. Please open ticket with PM support by messaging CS Agent here: 

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

[Obbie]

I have sent a ticket to CS Agent, thank you so much

[hTideGnow]

@Obbie 

Yes, if only SMS an issue, it is a PM system problem with new activation.     PM is aware of the problem and can only fix the issue one account at a time.   

Please submit a ticket with CS Agent by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437