@smerry wrote:
Hi,
I just switched my plan to the $40/15gb and now I'm having trouble with my voicemail. When I receive a phone call it states that my mailbox is full. However, when I check my messages, it is empty.
Hmm, sounds a lot like the issue mentioned in another post in the last few minutes - check out responses here as well: https://productioncommunity.publicmobile.ca/t5/Get-Support/Voicemail-states-it-is-full-but-in-fact-i...
Did you port in your number to Public Mobile recently?
First try resetting your conditional forwarding by dialing ##004#
Also inquire which carrier the callers are calling from. Test calling from various carriers, including a free TextNow app account if you don't have access to other lines. I wonder if your callers are with your previous carrier, and they are still routing your calls to your previous providers voicemail service...
