No simcard from last August

[Slug67]

I ordered a simcard last year Aug or July,  never received  it. Does anybody  know what to do or who to contact. 

[Chalupa_Batman]

---

@Slug67 wrote:

I ordered a simcard last year Aug or July,  never received  it. Does anybody  know what to do or who to contact. 

---

I'm surprised you waited this long which honestly, makes no sense why you waited this long. Perhaps you just forgot? 

To get a new SIM card the fastest routes are these.

https://www.publicmobile.ca/en/bc/pick-up-SIM - Find a local store in your area.

Amazon - Here you can get it cheaper and maybe a few days wait $4.99

You may not be able to get the same plan you signed up for back then as it's been several months. You will have to see what's available now.

https://www.publicmobile.ca/en/plans 

[slusagm]

it has been half a year and you only remember it now?  Hard to tell if PM will still able to help but you can try.    Since you cannot properly login, you won't be able to open the preferred Chatbot ticket.  So, you will need to message them here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage        

[softech]

@Slug67 

that was long time and you only ask now ? You can ask PM CS Agent, private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there