No network these days

[cjsy2001]

Recently I got network connection issue. There is no data signal on the phone. I noticed that my plan got changed from $30 / month to $20 /month these days. Does this change cause the data issue? How to fix the problem?

Thanks,

[cjsy2001]

It turned out that when the plan got changed in backend, I had to shutdown the power and restart it to get the network back.

Thanks for all your assistance.

Jerry

[Phil_Adelphus]

@cjsy2001   I noticed that my plan got changed from $30 / month to $20 /month these days.

Are you saying that you didn't initiate the change, it just happened?  

[BKNS27]

@cjsy2001 

Switching plan has nothing to do with the network connection issue.

Check to see if there is an outage in your area:

https://istheservicedowncanada.com/status/telus/map 

Try resetting the Network setting on your phone and reboot your phone and see if that helps.

[Shubh2023]

Since when do you have this issue? When did you change your plan though? 
I dont think changing plan will cause troubles with data
Do let me know & how much are you getting with the new plan