a week ago
Recently I got network connection issue. There is no data signal on the phone. I noticed that my plan got changed from $30 / month to $20 /month these days. Does this change cause the data issue? How to fix the problem?
Thanks,
Wednesday
It turned out that when the plan got changed in backend, I had to shutdown the power and restart it to get the network back.
Thanks for all your assistance.
Jerry
a week ago
@cjsy2001 I noticed that my plan got changed from $30 / month to $20 /month these days.
Are you saying that you didn't initiate the change, it just happened?
a week ago
Switching plan has nothing to do with the network connection issue.
Check to see if there is an outage in your area:
https://istheservicedowncanada.com/status/telus/map
Try resetting the Network setting on your phone and reboot your phone and see if that helps.
a week ago - last edited a week ago
Since when do you have this issue? When did you change your plan though?
I dont think changing plan will cause troubles with data
Do let me know & how much are you getting with the new plan