06-22-2023 05:00 AM - last edited on 06-22-2023 09:03 AM by computergeek541
No longer have access to old email and can’t remember it at all how can I reset the password and gain access to my account?
Solved! Go to Solution.
06-22-2023 02:18 PM
Yes
06-22-2023 02:09 PM
HI @Lavdije
you have submitted a ticket with CS agent yet?
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
06-22-2023 02:06 PM
yes i tried that but that didn’t work
06-22-2023 08:45 AM
06-22-2023 05:22 AM
So, the email you login to this id (Lavdije) is not the usual one you login for My Account?
you can still login to My Account if you remember the password, but look like you don't
In such case, you have to open ticket with PM Support by direct message and ask them to help to change to another email. Here is the link: