No incoming or outgoing calls

[Kaylaxo]

Yesterday and today I have not been able to make outgoing calls or receive incoming calls. It just says “call failed” when I try to make a call, and those who try to call me, it just rings and rings on their end but never actually comes through to my phone. 

[softech]

@DDM69   happy you are back!!

did they tell you what happened?

[DDM69]

We contacted a CS agent. This morning a Koodo tech support guy fixed the issue for me. My calling is working now. 

[Dunkman]

@Kaylaxo 

Unfortunately, known issue.  I had the same thing happen to myself.  From 5 PM last night.  Now it just started working.  Try rebooting your phone.  You could contact CSA.  Likely will resolve by itself like with my phone.  Might take a few hours.  

Public mobile is aware, but no official response yet. 

[Handy1]

@Kaylaxo  Lots of folks going thru same issue best bet to inform support and let them know you are one of them 

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