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No data

Askingq
Great Neighbour / Super Voisin

In Toronto and do not get data this am. Is there an issue? It's asking me to login which i never had before. Have restarted, etc ...

 

4 REPLIES 4

Askingq
Great Neighbour / Super Voisin

After logging in it told me my credit card info was no longer valid. If I had received an email or text for this would have saved some grief.

Meow
Mayor / Maire

No issues here. How about other services? Calls/sms.

Sometimes PM app and web site losses your credential and you have to log in again. It happens.

EB0
Deputy Mayor / Adjoint au Maire

@Askingq 

It could be an outage affecting your area, check outage using the following link,

https://www.telus.com/en/qc/outages

softech
Oracle
Oracle

@Askingq 

voice calls working? and the phone connecting to PM network without trouble?

please login My Account and check if you still have any data for this month?

Also, try reboot the phone, and try Reset All Networks.  And if you have another phone, test the sim card there if you have a physical sim card

 

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