10-10-2024 01:05 PM
Hi. I have tried over and over to connect my data after I entered the items on this site's APN adjustments. Still no data. Pls help me solve this very big problem for me as I need to send/receive health data. ULEFONE ARMOR 22!
10-10-2024 01:39 PM
sometimes I minor typo would screw up the data connection. Compare the APN settings below, try to update it and save:
APN: sp.mb.com
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
or default,mms,agps,supl,fota,hipri
(might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
or Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D
10-10-2024 01:23 PM
You will need to contact customer service agent to fix your issue. Either via the following link:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
If you are having a difficult time, then you can private message CSA:
Send a private message to CSA through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
10-10-2024 01:13 PM
hi @Candeapple
your phone might not be compatible with public mobiles 4G network , did you try changing it to 3G?