10-10-2024 01:39 PM - last edited on 10-10-2024 04:44 PM by computergeek541
I have an issue on the app where invoices/receipts I pull all have the same date (ex. I download my receipt from September but it has Oct 10th date(the day I download).
can someone please fix this issue.
10-10-2024 01:43 PM - edited 10-10-2024 01:45 PM
the date what was wrong you were talking about was just the file name
Open it and you will see the correct date on the top right. This was my invoice from March, as you see, the date was correct
10-10-2024 01:41 PM
one thing, PM cycle is 30 days and the renewal date will change. So, Oct 10 (today) is not the renewal date for the current cycle?
if you have trouble with the billing date, check and see if support agent can help
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
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https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437