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No SMS notification after monthly autopayment

Micky_01
Great Neighbour / Super Voisin

Since Mar-24-2023, I no longer receive any SMS message form Public Mobile after my monthly autopayment. Due to system update?

 

6 REPLIES 6

Micky_01
Great Neighbour / Super Voisin

@hTideGnow 

Thanks for your reply.

Micky_01
Great Neighbour / Super Voisin

@Handy1,

Thanks for your reply.


@hTideGnow wrote:

Hi @Micky_01 

Yes, it stopped for everyone sometime mid April

don't think it is a gltich, I  think the SMS reminder is gone


I can't be the only customers who doesn't want any of these text messages from Public Mobile.  To me, I would consider payment has been made because the service is working.   Whether or not customers like the payment reminders, payment thanks you messages, and plan renew text messages, I think that everyone will be agreement that it's a good thing that Public Mobile has at least stopped sending text messages at midnight.

pmbc
Deputy Mayor / Adjoint au Maire

@Micky_01 Never consistent for me either.  Always surprised when I got one. 🙂

hTideGnow
Mayor / Maire

Hi @Micky_01 

Yes, it stopped for everyone sometime mid April

don't think it is a gltich, I  think the SMS reminder is gone

Handy1
Mayor / Maire

@Micky_01  It’s always been hit or miss for me getting those messages not sure the rhyme or reason for it 

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