cancel
Showing results for 
Search instead for 
Did you mean: 

No I know the pitfalls of downgrading...

musicollector
Model Citizen / Citoyen Modèle

...but are there any if I decide to upgrade after a few months of using a certain plan and possibly finding it inadequate?

9 REPLIES 9

musicollector
Model Citizen / Citoyen Modèle

CSA? Where do I get one? All I see is Simple Simon!

No you should be good because the conditions are usually related to the cost of the plan so if you are going up you will still be meeting the conditions, it seems like it is sometimes hit and miss on that with some posts. So to be on the safe side you can run it by a CSA to get it documented before a potential change

srlawren
Retired Oracle / Oracle Retraité

Upgrading is generally fine.  Just be aware that any time you change plans you must choose from a plan that is available at that time.  What this means is that if you later change your mind and want to go back to your original plan, you would not be able to if that plan is discontinued in the meantime.  Hopefully that makes sense.


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.

hTideGnow
Mayor / Maire

HI @musicollector   a reminder, when you upgrade your plan, it is best to make a manual payment ahead for the first month.  There seems to be a common glitch for Autopay for plan upgrade, it might fail on the first Autopay for the new amount

musicollector
Model Citizen / Citoyen Modèle

Thanks.

dabr
Mayor / Maire

@musicollector   Yeah, even the downgrade pitfalls seem to be YMMV scenario, but as mentioned upgrading is usually safe from losing any promotional data.

musicollector
Model Citizen / Citoyen Modèle

Hmmm...so you are saying even if I upgrade to a more expensive plan, my activation bonus will get cancelled? Clear as mud. Thanks. 🙂

softech
Oracle
Oracle

@musicollector   you can upgrade and downgrade any time and won't have any effect... EXCEPT, if you have activation bonus, those 2GB for x months, those might be gone after plan change

 

But those holiday bonus or the add-ons that you bought will stay in your plan whether you upgrade or downgrade

RossN
Mayor / Maire

@musicollector hi there are no problems upgrading it's just sometimes there are stipulations in a promo for downgrading a plan 

Need Help? Let's chat.