Unable to downgrade, choose less expensive plan

[Kmfilipow]

I dont need all the data I have. I want to “downgrade” and pick a plan that has less data and is less expensive. But Public doesnt allow it. I created a ticket and messaged Public about it. Sounds like you are never allowed to downgrade. I pay for 6 different cell plans for family members. All different plans. On every plan there is no option to pick a less expensive plan. Only more expensive ones are available. If you pick a more expensive one, all the ones less expensive than that disappear. Anyone have a solution to this? How do I downgrade?

[RattlesnakeArmy]

I was just given the same option thankfully!

[luxray]

Currently learning this after regretting my upgrade to a 35$/mo plan that I don't need. I'm no longer singing this brand's praises. Guess it's time to shop around unfortunately.

[ORNGNBLK]

@Kmfilipow  in addition to these answers, I have found that downgrade offers are usually presented at key times like “back to school”, “Black Friday” and Boxing Week”. You can wait and see if your personal offerings change during those times if you happen to miss a sporadic offer like @funpig1  received and happen to catch. Best of luck

[BKNS27]

@Kmfilipow 

One option is to port your number out to another carrier then port back as a new member but your will need a new SIM/eSIM if you want to keep your existing number.

[BKNS27]

@Kmfilipow 

If the low priced plan is not available in your account. One option is to port your number out to another carrier and port back to a lower priced plan but you will need a new SIM/eSIM when you port back as a new member. You will also loss all your accumulated points though for any rewards.

[hTideGnow]

hi @Kmfilipow 

downgrade is not a problem, just you don't get all the cheaper plan you want.  In fact, download or upgrade, PM will only give you a selection of plans based on your current profile

what plan do you have now and which plan you want to change to?

[funpig1]

@Kmfilipow 

As a general observation, PM usually does not allow its subscribers to downgrade to a plan that is cheaper than their current plan.

Occasionally, PM may give you the option to do so for a limited period of time. 

For example, in the last 24 hours, I have had the option to downgrade from my current $23 6GB plan to the $20 3GB plan in my Change Subscription. In my experience, this opportunity is pretty rare and I expect it will disappear pretty soon. 

Unfortunately, PM does not treat everybody the same. Most of my family and friends do not have the option to downgrade to a cheaper plan at this time.

What is your current plan?