No Data

[mmaclan1]

I am getting data right now.  Started this morning.  Checked my account and can confirm i have Data left.  I do not get the data icon on my phone and saying " No Internet Connection".  Anyone else having the same problem? I am able to make and receive calls though.

 

[pkaraa]

If you are getting data now and you have accessed data in the past with the same settings then there is no need to change anything. 

If could just be a network outage in your area.

[esjliv]

@mmaclan1  - is your Data option turned ON ?

What is your model of phone? If iphone with IOS beta see here, maybe this affects you: https://productioncommunity.publicmobile.ca/t5/Get-Support/Fix-for-iOS-15-4-19E5209h-Data-issue-Reso...

EDIT: sorry, you are all fixed up - good to hear!

[mmaclan1 · Accepted solution]

Hi yes i came across this article and followed the instructions, no luck.  I actually ended up doing a full network reset which resets, mobile data settings also, and fixed my problem.  

 

[Self-help succeeds ....... Luddite]

[JK8]

@mmaclan1 

Have you checked your APN settings?

https://www.publicmobile.ca/en/bc/get-help/articles?q=Apn