5G Connectivity issues

[Fr4nk]

Bough a new phone not long ago (Pixel 11 Pro) did my transfer from Pixel 8 Pro and since then I've been having issues with my 5G connection. I don't receive calls or SMS right away. I need to reconnect the mobile data to get calls or SMS. When I'm on the WiFi it doesn't seem to toggle to Mobile Network, I did my troubleshooting and all (even wiped my phone), apparently my provider Public Mobile need to re-push the eSIM. Anybody had this issue? How to re-push the eSIM? Do i have to buy a new one?

[slusagm]

Reboot the phone and Reset network settings

if you have an eSIM, you can buy a new one

or ask PM to reprovision the account, Simply open ticket with PM using Expert Messaging using this link:  https://expert-messaging.publicmobile.ca/guest/chat/
 (Use your Community account to login.  If you don't get the 2FA text, click Didn't Receive code or Resend code and choose to receive via email or voicemail. But if you still cannot get the code, then use another email to create another Community account to open ticket ) 
 
PM will reply you via Expert Messaging   between 9AM-10PM EST (Mon-Sun)
(for help with Expert Messaging, check here: https://publicmobile.ca/en/get-help/articles/expert-messaging )  

[BKNS27]

@Fr4nk 

You will need the assistance from a CS_Agent in the morning. So submit a ticket to them:

https://expert-messaging.publicmobile.ca/guest/pre-chat 

[Fr4nk]

After doing ##4636## I get Connection problem or Invalid MMI Code
How to fix that? I can't seem to get calls now...