@PrinceAlbert make sure your phone does not have Data enabled, disable it if so
Next, proceed with a Reset Network Settings after a device reboot
If issue persists, ask PM Customer Support for further assistance. Please open ticket using Public Mobile Expert Messaging using your Community/EverSafe account. Select Start a Chat to begin:
https://expert-messaging.publicmobile.ca/guest/pre-chat
**You'll get email/SMS alert when agent replies. or monitor here: https://expert-messaging.publicmobile.ca/message-centre
