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Fix for iOS 15.4 (19E5209h) Data issue ** Resolved with 15.4 (19E5225g)**

Coreyb
Great Neighbour / Super Voisin

 


I CAN CONFIRM THIS ISSUE HAS BEEN RESOLVED WITH iOS 15.4 (19E5225g)

 

if you've recently updated to iOS 15.4 (19E5209h) or (19E5219e) your data may have stopped working, seems to be that the update changes PM APN settings to Telus. After some discussion with a PM rep  this was the solution that worked

 

1. go to https://bit.ly/3a8TtLp

2. Choose create APN at the bottom

3 on the next screen choose Country: Canada and Carrier: Public Mobile

 

Once you choose Create APN it will download a profile to your phone that changes APNs back to PM, just install the profile and restart !

 

** UPDATE ** this fix also works on 15.4 (19E5219e)

 

this worked for me as well as my partner !

 

hope this helps 

 

 

 

 

 

 

6 REPLIES 6

@iba2016   which 15.4 beta you got?  the latest 15.4 Beta 3 has the issue resolved now.

 

iba2016
Good Citizen / Bon Citoyen

Thanks!! I followed these instructions and got 3G to work! Any one have any luck with getting LTE going?

softech
Mayor / Maire

thanks @Coreyb   I find it interesting. they even have note about how to do it in Android

        

softech_0-1644632086865.png

 

Coreyb
Great Neighbour / Super Voisin

Yup still running beta and data is working ! 🙂

HALIMACS
Mayor / Maire

That is an awesome reference for others who are experiencing this issue.

 

 Thank you @Coreyb !!!

darlicious
Mayor / Maire

@Coreyb 

This enabled you to keep the beta version and get your data to work? Great info! Too bad pm didn't post this as an announcement to really spread the word.

 

Thanks for your post!

 

👍

 

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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