02-22-2022 03:55 PM
I've recieved texts from the number, and they can receive texts from other numbers, but my texts do not send to them. I can send/receive texts as normal with other numbers.
Their number was out of service area yesterday and a few days previous, but when arriving back into service, they didn't receive my first text (which contained a url only), they did receive my second text (just "Hello"), and haven't recieved anything else since. But still able to send/receive texts as normal with other numbers.
Just cannot receive texts from my number.
I have, with both phones, restarted, airplane mode on/off, and waited a day, without success.
Anything else I need to do?
02-22-2022 06:51 PM
02-22-2022 04:42 PM
HI@cwyndham does voice calling work to that particular number
02-22-2022 04:37 PM
@cwyndham wrote:I've recieved texts from the number, and they can receive texts from other numbers, but my texts do not send to them. I can send/receive texts as normal with other numbers.
Their number was out of service area yesterday and a few days previous, but when arriving back into service, they didn't receive my first text (which contained a url only), they did receive my second text (just "Hello"), and haven't recieved anything else since. But still able to send/receive texts as normal with other numbers.
Just cannot receive texts from my number.
I have, with both phones, restarted, airplane mode on/off, and waited a day, without success.
Anything else I need to do?
Sometimes a text with URL can be considered as SPAM and number blocked.
Which is probably the case with your first text.
02-22-2022 04:35 PM
@cwyndham - try performing a reset of your device's network settings.
Try uninstalling the messages app then reinstalling it (if it is not a system app). Clear messaging apps cache.
Are you android? If you have your Chat Features ON, I suggest you turn this off.
Are you iMessage?
iMessage requires a wifi connection or your data to be turned on to send / receive texts.
OR, set up device to use SMS
02-22-2022 04:11 PM
@cwyndham , confirm with your contact that their texting app is not inadvertently blocking your texts as spam.
02-22-2022 04:01 PM
@cwyndham hi if you are sending from a contact list, try deleting the number from list and set up as new contact