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No Data

mmaclan1
Great Neighbour / Super Voisin

I am getting data right now.  Started this morning.  Checked my account and can confirm i have Data left.  I do not get the data icon on my phone and saying " No Internet Connection".  Anyone else having the same problem? I am able to make and receive calls though.

 

Screenshot_20220222-133900_Chrome.jpg

4 REPLIES 4

pkaraa
Deputy Mayor / Adjoint au Maire

If you are getting data now and you have accessed data in the past with the same settings then there is no need to change anything. 

If could just be a network outage in your area.

esjliv
Mayor / Maire

@mmaclan1  - is your Data option turned ON ?

 

What is your model of phone? If iphone with IOS beta see here, maybe this affects you: https://productioncommunity.publicmobile.ca/t5/Get-Support/Fix-for-iOS-15-4-19E5209h-Data-issue-Reso...

 

EDIT: sorry, you are all fixed up - good to hear!

mmaclan1
Great Neighbour / Super Voisin

Hi yes i came across this article and followed the instructions, no luck.  I actually ended up doing a full network reset which resets, mobile data settings also, and fixed my problem.  

Screenshot_20220222-141308_Settings.jpg

[Self-help succeeds ....... Luddite]

JK8
Mayor / Maire
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