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New phone number with new SIM card?

Maggie9668d
Great Neighbour / Super Voisin

Hi,

 

If I bring my own phone and buy a plan and SIM card with Public Mobile, will that change my phone number?

4 REPLIES 4

DDM69
Deputy Mayor / Adjoint au Maire

You've made a great choice.  Welcome to the Public Mobile family 😊

porcupine
Model Citizen / Citoyen Modèle

you can keep your existing number you will see when you start your set up

esjliv
Mayor / Maire

@Maggie9668d - you can keep your number if the number is portable to Public.

Check to see if your number can be ported from this Koodo website (Telus owns Koodo and Public Mobile), so, same allowances here:

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do?lang=en&appname=otherportal

 

NOTE:

  • Cell ports can take 2-3 hours. Use the previous provider's SIM card to receive the porting transfer text for approval, within 90 minutes, to port over to Public Mobile and to receive calls from until port is complete.
  • Landline/voip ports can take 3+ days. Expect a mix of services on the landline and Public Mobile SIM card until port is complete.

When the incoming calls stop on the previous provider’s SIM card and/or landline/voip account, that is a good indication the port is complete.

 

See helpful info. here: https://www.publicmobile.ca/en/bc/get-help/articles/port-fraud-protection

 

typo

softech
Oracle
Oracle

@Maggie9668d   you can bring in your current phone number from another provider

 

What you need to do is simply request Transfer your exiting number instead of picking a new number during the activation process

 

To confirm you can port in your number into PM, check it here:

https://secure.koodomobile.com/checktransfereligibilityparrot/checkSingle.do

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