I set up a new subscription with my own unlocked phone and want to keep my existing phone # . ( I had both when I signed up with my existing carrier) I went through all the setup steps with Public Mobile and the payment went through my credit card and my phone was compatible with the package I wanted and got through all of the steps until step 6 where it’s telling me that “activation not complete” and it will not let me complete it or login to my account. I do not want to subscribe again because they have already debited my account for this setup. I just want to be able to login and check my account that obviously has been setup to some degree because it is already paid for.
