New Visa

[murray57]

Hello - I am trying to put a new visa expiry into my profile to keep on file and to make a payment, but it says that it cannot do it now - try later.

What is wrong?

Murray xxxxxx

[Shackpak1]

I'm having the same issue. Did you find a resolution? 

The entire website is so frustrating...

[Handy1]

@murray57  Been a lot of complaints about this best to wait 24  hours and try again from another browser or the app even . If your in a hurry you can buy payment vouchers and load them *611 if still having issues let support know

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Chalupa_Batman]

Hey @murray57 

There's been some issues lately. Just wait over an hour, clear your browser cache, reboot your browser and try again. If you're still having issues you can reach a CS Agent via this link. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Sansan]

It is nothing you are doing incorrectly.  For weeks now others have reported issues with updating credit card info.

Send a private message to public mobile below and let them know. Please don't provide any personal information here. This is a public site.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437