11-22-2024 05:30 PM
I wanted to purchase a subscription with PM
After charging my credit card, I was left with limited options, unsatisfactory to me, selecting a phone number.
i do not wish to proceed.
I would like my visa refunded.
11-22-2024 05:32 PM
yes, they will process the refund if the account not fully setup yet
Open ticket. You won't be able to open proper Chatbot ticket, so just message them
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
11-22-2024 05:31 PM
@Steven2012 We are customers just like you. Contact customer service using the chat bot or at the link below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
11-22-2024 05:31 PM
hi @Steven2012
you will need to contact support agent to process refund
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage