New Sub - No joy on port in from Zoomer.

[jschmied73]

Went through setup in app.  Public data working and SMS between 2nd new line also working.  When I do an ANAC test both numbers return as 226-***-0007. (I think this is just a generic number assigned to unassigned SIMs) When I try the 'Transfer Phone Number' page in my account setting it errors out with "Phone number not eligible for port"  I called Zoomer and they don't see a port request coming in to them.  Not sure what to try at this point...

[jschmied73]

Some sort of IMEI mixup between Public and Zoomer.  All sorted out now.  Thanks for the replies.

[hTideGnow]

HI@jschmied73 

please remove your own phone number.

And is your Zoomer line still active?  Did you already requested ported in?  If it is , I will send you a phone number to call to porting support team to check

[Cheetah24]

Nice tool, thanks for sharing. Seems like the number isn't eligible to be ported. 🙂 🙂

[softech]

@jschmied73 

check if your phone can be ported into PM from here:
https://secure.koodomobile.com/checktransfereligibilityparrot/checkSingle.do

For porting in from Zoomer, pick Cityfone as the company

[Cheetah24]

Best to direct message a public mobile service agent at, https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 for porting related questions as they have better insight and tools to help you with this.