All calls going straight to Vcml

[Reens]

All calls going to VCML even after I try to disable with the codes?

[Handy1]

@Reens  Did you just transfer a number over to PM or try too ? I send you porting team number private message check your inbox 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[hTideGnow]

HI @Reens 

but did you just join PM and requested porting in number? If you did, it is porting related

please call the porting support team, I will send you the phone number to your community inbox

[Reens]

Nope, not on DND

[BKNS27]

@Reens 

If you didn’t set your phone on “Do Not Disturb” then try rebooting your phone by powering off then back on.

If that didn’t work, contact a CS_Agent at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[Phil_Adelphus]

@Reens   Are you a new customer who just transferred to PM or an existing customer?

[Handy1]

@Reens  Did you just join PM and try to port a number over ? Could be indication of a porting issues if so I’ll send you the porting team number private message and they can try trigger the port request for you 

[hairbag1]

@Reens 

did you set your phone to Do Not Disturb recently ?