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Port from Koodoo

LClc
Great Neighbour / Super Voisin

I changed from Koodoo to Public. Followed all the instructions but never received an SMS. “Subscription not activated” says to contact a customer support agent ? When I go through Get Support it stops at a blank screen with a Telus url ? Any help ?

2 REPLIES 2

Chalupa_Batman
Mayor / Maire

Hey @LClc 

To submit a ticket with CS Agent using this Chatbot link

https://widget.telus.tiia.ai/publicmobile/publicmobile.html 

Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Handy1
Mayor / Maire

@LClc  If you had Koodo post  paid and missed the text the porting team can help will send you the number private message as we not allowed to post it here . If Koodo pre paid here’s the link for support 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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