5 hours ago
I changed from Koodoo to Public. Followed all the instructions but never received an SMS. “Subscription not activated” says to contact a customer support agent ? When I go through Get Support it stops at a blank screen with a Telus url ? Any help ?
5 hours ago
Hey @LClc
To submit a ticket with CS Agent using this Chatbot link
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
5 hours ago - last edited 4 hours ago
@LClc If you had Koodo post paid and missed the text the porting team can help will send you the number private message as we not allowed to post it here . If Koodo pre paid here’s the link for support
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437