New Nickname?

[Anonymous]

Hey! I was able to sign into Community with the right email and password, but it's forced me to pick a new nickname and I can't access any of my old notifications or anything.

Did I miss something?

Thanks!!!

[hTideGnow]

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@Anonymous wrote:

Welcome to the club! 

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HI @Anonymous so, what is your old name here?

I hope they will fix your issue soon

[will13am]

Note to all:  If during the initial eversafe login process, using the sign up option will cause this issue where the system wants a new community account to be created.  If the sign in option is used, then it is a toss up where a bug in the system might ask for a new community account to be created.  Make sure to avoid using the sign up option.  

[Anonymous]

Welcome to the club! 

[BKNS27]

@Anonymous 

I had no problem and skipped adding a nickname.

[hTideGnow]

hi @Anonymous happening to many users.  You need to submit ticket with CS agent.  It is fixable

Please message them at  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@Anonymous  Seems you been affected by this 

https://productioncommunity.publicmobile.ca/t5/Announcements/New-Community-Account-Created-After-EverSafe-ID/td-p/985461

bravo the post 

and let support know

• while your already here and logged in the community

• you can send a private message   To CS_Agents by clicking >>>>>>>>here.