12-20-2024 04:40 PM - edited 12-20-2024 04:41 PM
12-26-2024 06:22 PM
This new $35 Us-Mex-Canada plan with the LD minutes, does it include the calling features?
>>Calling Features: Call Display, Voicemail, Call Waiting, Call Forwarding, and Conference Calling
12-25-2024 10:00 PM
It won't. Once you have it, you're good.
12-25-2024 09:51 PM
I had that $34, the upgraded to the $35 CAUSMEX(CA-US-MEX) $35 50GB 5G
Then after the $35 75GB 5G Thing, Got it for My and Mama's Plan, and Now, I am Purely Happy
Hoping the Fee will NOT Jump to the $45 Version which is the Same Plan layout, But $10 More
12-24-2024 09:25 PM
got it. and thanks @DennyCrane
12-24-2024 09:24 PM
@jackho777 Yes many have used that workaround successfully. Renew now to the $30 plan first. Just know that you will lose any prepaid credit for the current cycle you're in. Then once that's done you'll see the $35 option that can you choose to renew into effective next renewal.
12-24-2024 09:22 PM
ah so if i new now into the $30, this new $35 christmas promotion will be available right way (before the 31st Dec)? @DennyCrane
12-24-2024 09:14 PM
@jackho777 Port your number out to another provider and then port back under a new email account as a new customer.
Alternatively you can renew now into the $30 plan and then you'll unlock the $35 option to renew into at next renewal.
12-24-2024 09:09 PM
that is fine. i want to become a new customer. how can i do that? can i open a ticket?
12-24-2024 09:08 PM
@jackho777 wrote:this plan is available to all new people. why not existing customers?
can i cancel my current account and set up a new account to get it?
It's only because Public Mobile has made a business decision not to offer all plans to all customers. Plans and discounts are often used to attract new customers.
12-24-2024 09:03 PM
When you say you have the same problem, is it related to :
These features coming with every PM package.
12-24-2024 08:58 PM
i have the same problem. can we get a public mobile personal to take a look and answer it.
12-24-2024 08:55 PM
this plan is available to all new people. why not existing customers?
can i cancel my current account and set up a new account to get it?
12-24-2024 08:53 PM - edited 12-24-2024 09:06 PM
@jackho777 wrote:this plan is not listed in my change subscription tab. what should i do?
Customers can only change to plans listed in as avaialble inside the self serve account. Not all plans are available to everyone.
12-24-2024 08:51 PM
this plan is not listed in my change subscription tab. what should i do?
12-24-2024 08:37 PM
You have to use the Public mobile app and do the follwoing:
1) Tap on change subscription tab,
2) scroll down until you see the plan you want to change to (75GB CAN,US, MEX) expired on Dec 31, 2024.
3) Tap on the offer
4) Tap on "Change subscription on the renewal date"
5) You are all set on your renewal date.
12-24-2024 04:01 PM
hi @Tkinrichmond yes you can
You can use data and voice and text while you are in US and Mexico
12-24-2024 04:00 PM
@Tkinrichmond wrote:Is the data usable when I travel to the USA ?
@Tkinrichmond Yes
12-24-2024 03:58 PM
Is the data usable when I travel to the USA ?
12-23-2024 12:57 PM
Disregard, I was reading it wrong, I just changed it. Thanks
12-23-2024 12:44 PM
@Nicole_P91, yes, all Public Mobile plans include call display, call waiting etc.
12-23-2024 12:44 PM
It's coming as base package with every PM plan.
here is the example from the plan page:
12-23-2024 12:44 PM
@Nicole_P91 All of the calling features are included in all plans.
12-23-2024 12:42 PM
Hello!
I currently have the $34 CAN-US 50GB plan. It lists the calling features (call display, call waiting, etc.) but I’ve noticed these new plans do not list that. Does anyone know if these things are included?
Thank you!
12-23-2024 12:31 PM
So I am not seeing this plan available to change my subscription. I currently on US-Canada 50GB for $34/mo
Can someone please detail what I do please?
Thanks
12-22-2024 08:50 AM
Thanks it sure is
12-22-2024 07:26 AM
@Hunter114 Click on the "Usage Breakdown" in the app. The LD minutes show at the top of the page.
12-21-2024 08:20 PM
Why doesn't it say the 1000 minutes in the description on my phone app under my plan, it lists the 75gb etc
12-21-2024 05:29 PM
Yup I just signed up for this plan, good deal.
12-21-2024 10:16 AM
@torontokris2, Yes. I've been on the $34 50GB Canada-US plan since joining PM in May and I was able to select the $35 75GB Canada-US-Mex plan yesterday, I selected "Change on renewal" and took a screenshot of the confirmation just in case there's any mixups 😉
12-21-2024 12:51 AM
@JoyLuck Quite a few on these forums have reported success doing just that, yes. And it makes sense that it would work, because Public Mobile seems to allow increase in spend without issue.