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New 15GB for 40/month plan not showing up

basma1414
Great Neighbour / Super Voisin

Hi, I received a text message saying to reply "YES" if I want to activate this new plan to upgrade me to 40GB for $40 a month. I replied YES, and got a reply back saying that the automatic response window has expired, but I can still access this discount at "My account" online. I went online and can't find mention of this deal anywhere. How do I find it and register for it?

5 REPLIES 5

popping
Retired Oracle / Oracle Retraité

@basma1414 

The new $40 15GB 4G plan is still available.

You need to click the down arrow to scroll through the available plans.

 

popping_1-1668386919299.png

 

 

HALIMACS
Mayor / Maire

It's there @basma1414 

 

Just scroll down and recommend "Change plan on renewal date":

 

HALIMACS_0-1668386338403.png

 

Yummy
Mayor / Maire

15GB plan is still here. You have to initiate plan change to see it. Scroll down and it is there after regular $40 plan. I believe it will expire after Nov 27, so be quick. If you do not see it, Try using different browser. Try Incognito mode.

Yummy_0-1668386201458.png

 

dust2dust
Mayor / Maire

Click on the plan & add-ons tab then click change plan then select 4G (should be already by default) then click the orange arrow to highlight this plan and select change on next renewal.

walker1
Mayor / Maire

@basma1414 

Login to your account using a different browser in incognito mode or private mode.

You can set the schedule change on your next renewal date, from in your account.

Just click on the payment and add on tab.

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