Network won't work after installing then deleting esim

[Sugumars]

I installed a public mobile esim on my phone but didn't want it anymore so deleted it. Now my network doesn't connect and says it's "unavailable". Can I reset to get my physical sim to work again?

I've tried powering on and off, turning airplane mode on and off and resetting my mobile network connections on my Google pixel 4a

[Sugumars]

Thank you @softech! I ended up buying another esim since I needed the service urgently and it started working again.

[softech · Accepted solution]

@Sugumars 

eSIM is the critical component for your phone to connect to PM network, you cannot delete it

Usually you have to rebuy a new one for $5 after you deleted it or when you change phone.  Since it is a new installation, PM support might be able to provide you another one for free.  Please engage them by direct message:

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there