Need refund or credit for US roaming data

[mseebun]

Hello,

I bought a 3GB US Data (15d) add on  for use in the US but could not use for most of the time. The LTE connection kept disconnecting and it was barely useful.

I was wondering if it is possible to get a refund/credit because this add on was not up to the standard.

Thanks

Manish

[mseebun]

Did Montreal to Pittsburg by car ( State: New York, Pennsylvania ). Will open ticket. Thanks

[softech · Accepted solution]

@mseebun   which state and city you were at?

Yes, PM support usually are very understanding in situation like this and likely able to do something.  Please open a ticket and share with them your experience

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