04-10-2023 08:22 AM
how long does it usually take to get a tracking number? i ordered on March 31st.
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04-10-2023 09:37 AM - edited 04-10-2023 09:39 AM
@kaylabird18 wrote:how long does it usually take to get a tracking number? i ordered on March 31st.
@kaylabird18 , I received my phone order receipt in my email but I never received a tracking #! I tracked my phone order using my delivery address in my UPS app & received my phone in 3 days! This was in December before Christmas. I ordered it on a Sunday & received it on Wednesday & I live in a small town! When I asked a CSA for my tracking # they didn’t have it! I received my phone faster then they had my tracking #!
You should get your phone very soon but you could send a support ticket to CSA & ask for your tracking #. They should have it by now.
04-10-2023 09:25 AM
The tracking number should be provided way sooner than that.
I presume you received an email or some notification of a successful purchase? Check your payment card to see if the transaction value is showing for the purchase price.
04-10-2023 08:45 AM
@kaylabird18 it varies, but usually it should deliver with 2 weeks
I suggest you open ticket with PM support for update
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