09-19-2023 10:59 AM
09-19-2023 11:09 AM
what was the exact error message? Depends on the message, you have to ask the PUK code from different places
If the message is "SIM network unlock PIN" or "SIM ME lock code NP" or "SIM not Supported" or on an iPhone's About->Carrier Lock showing "SIM locked"
You have to ask the carrier where you got the phone from for the carrier help unlocking it.
(Sorry, for this particular issue, PM support would not be able to help)
09-19-2023 11:05 AM
here's some recent info about PUK codes....
09-19-2023 11:01 AM
@Hotscrappin You need to engage support for that use this link to get help for that
send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437