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Need my account number

Heather_Feather
Great Neighbour / Super Voisin

I just signed up to Public Mobile yesterday. I screwed up and canceled my previous service plan before verifying my phone # with Public.
Public texted me a  6-digit code to verify my phone #, however I could not receive it because I was without service.  
My previous phone service provider needs my Public account number to rectify this problem, but I cannot access it. I’m stuck! Help!

2 REPLIES 2

Meow
Mayor / Maire

Open a Ticket through chatbot. This is preferred and fastest way to get help from PM staff.

Message agent ONLY if ticketing does not work.

hTideGnow
Mayor / Maire

hi @Heather_Feather ask support agent 

 Message them and ask them for the account number 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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