12-18-2021 03:09 PM - edited 01-04-2022 04:54 AM
Hi!
Yesterday switched from Chatr to Public and didn't leave Chatr Sim card long enough.
Now Chatr needs Public to send another Transfer Request so they can finish their job.
Thank you for help!
12-18-2021 09:00 PM
I initially replied based on the title but then realized a contracdiction a minute later. That's why I'm unsure. Either way, my point was that whichever carrirer that the number is being transfered to needs to do all the work (Public if going to Public or Chatr if going to Chatr).
12-18-2021 08:56 PM - edited 12-18-2021 08:59 PM
I believe the OP is moving in to PM from Chatr, based on their post. I think that they got their title wrong though. Their title is a little confusing the way they wrote it.
12-18-2021 08:51 PM - edited 12-18-2021 08:52 PM
Are you going to Chatr or going to Public? The title says one but the message body says the opposite.
12-18-2021 05:00 PM
@Geekworkshop wrote:Hi!
Yesterday switched from Chatr to Public and didn't leave Chatr Sim card long enough.Now Chatr needs Public to send another Transfer Request so they can finish their job.
Thank you for help!
You can contact CS via this link to troubleshoot your transfer:
12-18-2021 03:16 PM
@Geekworkshop Check your private messages. I sent you the phone to contact the porting department.
12-18-2021 03:11 PM
Make sure the old SIM card in your phone when you're Transfer your number. You should get a SMS message from your old carrier asking to confirm if you would like to Transfer your number. Your reply should be: YES.
The confirmation message can take a few minutes to come in. You have 90 minutes from the time of request.
if you stuck with Transferring your old Phone Number, or is not complete processing
Here’s how to contact Customer Support Agent by CS_Agent,
Good Luck and your welcome to Public Mobile
you will be very happy...with a Fabulous Service..