Phone change

[Santiagomiyamo]

I got an iPhone 16. So I wanna keep my plan with public mobile but it won’t let me transfer my number 

[hairbag1]

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@Santiagomiyamo wrote:

Would I be able to keep my old phone number 

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Yes, you keep your cell number.

[Rastin]

Yes you keep your number 

[Santiagomiyamo · Accepted solution]

Would I be able to keep my old phone number 

[hairbag1]

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@Santiagomiyamo wrote:

My iPhone XR is the one that has the phone plan with Public Mobile. I wanna transfer my plan from my iPhone XR to my iPhone 16. However it says that my iPhone XR is to old to do so. 

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take the sim outta XR and put it in 16...voila !!

download the PM app on the 16 and log in to your account , buy a new esim.

[Santiagomiyamo]

My iPhone XR is the one that has the phone plan with Public Mobile. I wanna transfer my plan from my iPhone XR to my iPhone 16. However it says that my iPhone XR is to old to do so. 

[Rastin]

Maybe try updating the phone if there an update from Apple. 

[Rastin]

So it thinks a iPhone 16 is a older model?

You can contact PM below but you won't get a response till tomorrow. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Santiagomiyamo]

I have a eSIM. It’s says my iPhone XR is to old to do transfer so I need to contact public mobile 

[Rastin]

Need a little more info. Using a sim card or esim? What do you mean it won't let you transfer. Are you getting an error message