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Sms not working

Ani92
Great Neighbour / Super Voisin

It's been 12 hours I transferred mobile number from Bell to public mobile.  SMS is not working and didn't get message that transfer is complete. How to contact real agent .

2 REPLIES 2

Phil_Adelphus
Mayor / Maire

@Ani92  Is everything else working on your Public Mobile account, can you call and especially can you receive phone calls.  Data works?   Does your Bell account still work?   The message that the port is complete seems to be hit and miss.  If your Bell account is no longer working and you have inserted your Public Mobile sim and restarted the phone and it works, that indicates the port has been done.  The question then is what works and what doesn't.

Handy1
Mayor / Maire

@Ani92  can get update from porting team 

Call the number in the link below to obtain support for a stuck port.

https://community.koodomobile.com/tips-tricks-troubleshooting-232914/phone-number-transfer-error-781...

 

 

but if you. Need  support here’s how contact them 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

 

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