02-25-2025 03:58 PM - last edited on 03-08-2025 11:53 AM by Dunkman
I need help retrieving account, cannot log into my account and forgot which email I used to activate my account. Can someone help please!!
02-25-2025 04:39 PM
@Hajiandsara
Did you click on Forgot Email?
02-25-2025 04:01 PM
hi @Hajiandsara
you still have active service with PM? you can have PM support to confirm your login. You can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
if you cannot login, you will have to ask PM to get the account number for you. Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox, check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
