US 15 day talk and text

[Bones2]

(1) I used reward  points last night to purchase US roaming 15 day T&T but when I check under subscription usage it lists my add-ons as: 2 GB one-time data bonus, 500 one-time int'l LD bonus 500 mins, and reward 1GB US Data (15d) 1 GB.  Soo...have I got talk and text?  did I also get data bonus?  500 minutes of LD bonus?...how does this 'compute' with 15 days?...I don't get this.

(2) anybody know If I didn't purchase US talk and text coverage as I think I have done (sorry, at 78 don't understand all of the above) what would be the cost to just text?

Thanks everyone!

[Bones2]

Thank you for the link.  I have sent a message to them.

[Phil_Adelphus]

@Bones2  You would need to contact customer service and see what they can do.  Open a service ticket at the chat icon bottom right of this page.  If that doesn't work you can send support a private message using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[Bones2]

sorry not much help.  Remember my age.  Have no idea how to clear cache on my browser.

[Bones2]

I don’t remember how many points I had before I started this last night.  May have been 10.  Is there any way to backtrack…reverse the data purchase, get points back, and start again to buy 15 day US talk and text ?

[Phil_Adelphus]

@Bones2  It sounds like you bought 1GB of US roaming data instead of the talk and text add on.  How many points did you use?  Although in the rewards section I don't see a 1GB US data add on.  The US talk & text is 10 points.

[BKNS27]

@Bones2 

The 15 day USA Roaming talk & text will show separately from your other bonuses.

Clear the cache on your browser and login to your account and see if the USA Roaming is showing;