Need a history of texts and calls >90 days

[Bg_92]

hi there. Due to a legal proceeding I need to access my call history from January of this year until mid June. 

ideally I would like to access a complete history of calls and texts during those times, as well as the content of texts from certain numbers. AFAIK this is doable with basically every other service provider, is there a way to gain access to those from PM as well?

thank you!

[Bg_92]

@srlawrenin a perfect world yes I would have them haha. It has been tumultuous lately and have had the phone with the bulk of evidence on it crap out on me. I was hoping I could get the data from PM so I wouldn't have to get a specialist to extract the contents from the hard drive directly.

Is there a software I could use to accomplish that myself? Kind of out of the scope of this community but I appreciate any help/advice I receive!

Thank you

[srlawren · Accepted solution]

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@darlicious wrote:

@Bg_92 

Getting the daily usage logs for the past 180 days shouldn't be a problem but the content of text messages would not be likely without a court order.

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AFAIK, the moderators only have access to the same 90 days of history you can see in your account, and zero access to text message content.  

@Bg_92 I would talk to your lawyer, because a court order is probably going to be necessary if what you're asking for is even possible.  Do you not have call history and the text messages on your phone though?  Did you delete them for some reason?  I keep mine pretty much in perpetuity.

[darlicious]

@Bg_92 

Getting the daily usage logs for the past 180 days shouldn't be a problem but the content of text messages would not be likely without a court order.

[computergeek541]

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@Bg_92 wrote:

hi there. Due to a legal proceeding I need to access my call history from January of this year until mid June. 

ideally I would like to access a complete history of calls and texts during those times, as well as the content of texts from certain numbers. AFAIK this is doable with basically every other service provider, is there a way to gain access to those from PM as well?

You'll have to ask the moderators about the possibility of this. Open a ticket by going to: https://widget.telus.tiia.ai/publicmobile/publicmobile.html

[hairbag1]

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@Bg_92 wrote:

hi there. Due to a legal proceeding I need to access my call history from January of this year until mid June. 

ideally I would like to access a complete history of calls and texts during those times, as well as the content of texts from certain numbers. AFAIK this is doable with basically every other service provider, is there a way to gain access to those from PM as well?

thank you!

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You'll need to start process of moderator assistance for that info.

Click on the Get Help / Chat with Simon at the top of this page.

Edit...Alternative....https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437