[NEW] Important Update Regarding Recent Account Notifications

[Ck_PM]

Hello Community,

Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused.

To validate your account status, please log in to My Account. Impacted customers will receive direct communication from us with any updates. 

We are investigating this matter to prevent such errors in the future, thank you for your understanding and patience. 

- The Public Mobile Team

[slusagm]

thanks for the post.  I got it from one of my accounts, too.  I checked community and saw many reported same thing so I knew it must be a glitch. 

[will13am]

I received one of these errant messages yesterday as I was using the phone.  The heart rate went up ever so slightly.