My pictures won't download

[Badboy]

When I receive a picture it won't download. How do I fix this

[Anonymous]

@Badboy 

you can try reseat the SIM card and Make sure your phone is off before removing your SIM card,

1. power off your device

2. take out the SIM card,

3. waiting a 1 minute,

4. put it back and power on,

5. toggling airplane mode off/on,  

and do again Rebooting your phone,

*what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

and you can try to reset network settings on an IPhone

Go to Settings > General > Reset > Reset Network Settings.

This also resets Wi-Fi networks and passwords,

or visit  Here link, 

and go Changing APN Settings On An IPhone

click Here link, 

How to reset network settings on an Android device

1. Open the Settings app on your Android.
2. Scroll to and tap either "General management" or "System," depending on what device you have.
3. Tap either "Reset" or "Reset options."
4. Tap the words "Reset network settings."

   or visit  Here link,

and go Changing APN Settings On Android device

click Here link,

Ensure you have the correct APN settings by visit Here link,

Select the brand and model of your phone, After doing so, you will be provided with the exact APNs required for your phone on our network.

for iphone  go to Settings > Messages > To turn iMessage on or off, 

Turn your data on to send a Picture Messaging in world-wide,

if your data is off and your home internet wifi is on is not going through the Picture or a video Messaging, 

you have to do this to is going through you will need to turn your data on to send a Picture or a video Messaging in world-wide,

make sure your Data is on.

or can you try manually selecting network "3G ONLY" or WCDMA only,

for iPhone visit Here link 

or Here link 

for android visit Here link ,

and do Rebooting your phone 

[esjliv]

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@Badboy wrote:

When I receive a picture it won't download. How do I fix this

---

@Badboy 

Assuming you are talking about MMS texts here?

Other things to try if your DATA setting is turned on to send/receive MMS:

• uninstall your messages app, then reinstall it.
• remove your SIM, lightly clean the contacts of the SIM and lightly blow into the SIM card slot, replace SIM
• ensure there are no network issues happening in your area

Check for outages in your area: https://www.telus.com/en/on/outages

or https://downdetector.ca/status/telus/map/ 

• rebooting your phone and/or toggling into airplane mode for a network refresh
• reset of network settings on the phone. Factory reset (last resort), but make sure to back up first

https://smartmobilephonesolutions.com/content/having-problems-opening-picture-messages-on-your-smart...

[Anonymous]

 @Badboy : Yes while MMS itself doesn't consume your data bucket, the act of turning on the data may consume data from the OS and other apps.

[hTideGnow]

@Badboy   make sure mobile data is turned on to receive Picture message (MMS)

And no worry, it just need it enabled, it won't be counted towards your data limit

[Yummy]

You have to turn on DATA on your phone. Receiving/sending MMS will NOT use your data allowance as per your plan.

[Anonymous]

 @Badboy : You need to turn on your cellular/mobile data to send/receive pics. Are you otherwise able to browse the internet? Is it an Android phone?