cancel
Showing results for 
Search instead for 
Did you mean: 

My phone hangs up on me

Ava03
Good Citizen / Bon Citoyen

My phone hangs up when I call my boyfriend. It you to let us talk for 15 minutes without hanging up and now we can’t even go 10 minutes without it hanging up on us.

 

I have checked my usage history and his number isn’t showing up as a call. He has a public mobile number and so I thought it would be 100% fine.

Anyway, I could fix the issue so I can talk on the phone with him for 15 minutes straight?

3 REPLIES 3

jor123
Town Hero / Héro de la Ville

I'm experiencing the same from time to time, and the same - the phone call that drops doesn't appear in the usage history at all 

hTideGnow
Mayor / Maire

HI @Ava03 

you are not the only one, and in fact it has been an ongoing problem.  PM is looking into it

https://productioncommunity.publicmobile.ca/t5/Get-Support/NEW-Dropped-Calls/td-p/1216025

PBForMe1
Great Citizen / Super Citoyen

They've had a big issue with dropped calls the last couple of months, here's the post acknowledging the issue. 

https://productioncommunity.publicmobile.ca/t5/Get-Support/NEW-Dropped-Calls/td-p/1216025

Need Help? Let's chat.