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My payment cycle was completed on Jan 29. Why was I extra billed on Feb 2 for $52 and change?

D_B_C
Great Neighbour / Super Voisin
 
3 REPLIES 3

D_B_C
Great Neighbour / Super Voisin

I was billed $33 on Jan 29 at the beginning of the billing period. I was then billed %52 and change to my credit card on Feb 2nd for something. I would like to know what that something was.

HALIMACS
Mayor / Maire

@D_B_C 

Were you also billed that amount on January 29/30?

It's possible it's simply a delay from the pending to the posted transaction on your credit card statement or you're seeing two charges and one may fall off when the other is completely authorized and posted.

Also, is there any values displayed in your available funds on your PM account self-serve page?

Handy1
Mayor / Maire

@D_B_C  Get support to investigate and see what they say 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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