cancel
Showing results for 
Search instead for 
Did you mean: 

My number is flagged as spam?

Leifo123
Great Neighbour / Super Voisin

Hello,

I work in sales from home and therefore make a lot of calls daily. One of my clients recently told me that my number is coming up as possible spam/scam. I dont spam anyone and I only make calls to people that have given their consent to be called. How do I fix this?

2 REPLIES 2

softech
Oracle
Oracle

@Leifo123 

usually it is not the service provider that mark your call as spam or not, it is your phone's internal app that try to do a phone number-name lookup and reported that as a spam from the lookup database

In this case, you have to contact  those caller id services and ask them to update to your name.

If your clients were using Samsung, might it is from Hiya service ( https://www.hiya.com/products-smart-call ).  there are different services like that.  But start with Hiya, contact them and ask them to update their database:
https://hiyahelp.zendesk.com/hc/en-us/articles/115014815387-I-want-to-change-or-remove-the-caller-ID...

samsunga31
Model Citizen / Citoyen Modèle

Hello.

There really isn't a way to fix it. It's their service provider that feels it may be spam. Therefore, I suggest asking that client to place your number on their phone so it's no longer considered spam. 

Need Help? Let's chat.